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Good Email Open Rate: The Complete Guide for BDRs and AEs in 2025
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Hey there! If you’re a BDR or AE wondering whether your cold emails are actually getting opened, you’re in the right place. Email open rates are often the first hurdle in your sales process – and honestly, they can make or break your entire outreach strategy.
As of 2025, the average email open rate across industries is 42.35%, but that number tells only part of the story. The real question isn’t just “what’s a good email open rate?” – it’s understanding how to consistently get your carefully crafted messages in front of the right prospects.
Whether you’re trying to fill your pipeline or book more qualified meetings, mastering email open rates is non-negotiable. Let’s dive into everything you need to know about good email open rates in 2025.
What are Email Open Rates?
An email open rate is the percentage of delivered emails that recipients actually open and view. Think of it as your first impression metric – if people aren’t opening your emails, even the most brilliant sales pitch won’t matter.
Here’s how it works: When someone opens your email, a tiny invisible tracking pixel loads in the background. This pixel tells your email platform that the message was opened, allowing you to track engagement.
The formula is simple: Email Open Rate = (Number of Opens ÷ Number of Delivered Emails) × 100
For example, if you send 100 emails and 25 people open them, your open rate is 25%.
There are two types of opens you’ll encounter:
- Unique Opens: How many individual people opened your email (most important for sales)
- Total Opens: Every time someone opens your email, including multiple opens from the same person
But here’s where it gets tricky: Apple’s Mail Privacy Protection (MPP), which launched in September 2021, has significantly impacted open rate tracking. Open rates have nearly doubled in some cases due to artificial inflation, making the metric less reliable than before.
Approximately 64% of subscribers now open emails using a MPP-capable version of Apple Mail, which means a significant portion of your “opens” might be automated rather than genuine human engagement.
Why are Email Open Rates Important?
Your Pipeline’s First Gatekeeper
Email open rates aren’t just vanity metrics – they’re the critical first step in your sales funnel. Without opens, there are no clicks, no replies, and ultimately no meetings booked. For BDRs and AEs, this metric directly impacts your ability to generate pipeline and revenue.
Sender Reputation & Deliverability
Internet Service Providers (ISPs) like Gmail and Outlook monitor your email open rates to determine your sender reputation. Consistently low open rates signal to ISPs that your emails might be unwanted, increasing the likelihood they’ll land in spam folders.
This creates a dangerous cycle: poor open rates → damaged sender reputation → worse deliverability → even lower open rates. Conversely, strong email open rates help maintain good deliverability, ensuring your future emails reach the inbox.
Early Warning System
Your open rate serves as an immediate diagnostic tool for your outreach strategy. A sudden drop can indicate:
- Deliverability issues
- Poor list quality
- Ineffective subject lines
- Targeting problems
For example, if 55% of emails are opened on mobile devices, a drop in open rates might signal mobile optimization issues.
How to Calculate Email Open Rates
The Basic Formula
Calculating your email open rate is straightforward:
Email Open Rate (%) = (Number of Opens ÷ Number of Delivered Emails) × 100
Example: You send 1,000 cold emails. 50 bounce (aren’t delivered), so 950 are successfully delivered. 190 people open your email.
Your email open rate = (190 ÷ 950) × 100 = 20%
Understanding Apple Mail Privacy Protection Impact
Here’s where things get complicated. Since Apple’s Mail Privacy Protection launched, open rates have increased dramatically – in some cases nearly doubling from around 22% to 40%.
What’s happening: Apple Mail automatically downloads email images when emails arrive, regardless of whether the recipient actually opens them. This creates “phantom opens” that inflate your metrics.
The impact is significant: The adoption of Mail Privacy Protection is now greater than 95% among Apple Mail users, affecting the reliability of traditional open rate tracking.
Adjusted Open Rate Solutions
Some platforms now offer “adjusted open rate” metrics that attempt to filter out these artificial opens. Mailchimp, for example, can identify which emails were opened by Apple MPP and allows you to exclude them from reports for emails sent after June 22, 2024.
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How to Increase Your Email Open Rates
Craft Subject Lines That Demand Attention
Your subject lines are your email’s headline – they’re literally the difference between an open and a delete. Here’s how to make them count:
Keep It Short & Sweet Aim for under 8 words or 50 characters, especially since 55% of emails are opened on mobile devices. Longer subject lines get cut off on smaller screens.
Personalize Smartly Go beyond just using their name. Reference something specific about their company, role, or recent achievement. Personalized subject lines can increase open rates significantly.
Examples that work:
- “Quick question about [Company Name]’s recent expansion”
- “Saw your article on [topic] – quick question”
- “How [Competitor] increased sales by 40%”
Spark Curiosity Questions in subject lines can be highly effective. Try:
- “Is your team struggling with this?”
- “The mistake 80% of companies make”
- “How much churn is too much?”
Avoid Spam Triggers Steer clear of excessive capitalization, multiple exclamation marks, and “spammy” words like “FREE,” “BUY NOW,” or “URGENT.”
Master the Art of Personalization
Personalization is your secret weapon for improving email open rates. It’s about making prospects feel seen and understood, not just another name on a list.
Segment Your Audience Behavior-based emails have open rates as high as 42.36% while broadcast emails see only between 14.5% – 26.9% opens. Group your contacts by:
- Industry
- Company size
- Job title
- Pain points
- Past interactions
Reference Specific Achievements Mention recent company milestones, LinkedIn posts, or articles they’ve published. This shows you’ve done your research and builds instant rapport.
Tailor Content to Pain Points Address their specific challenges directly. Instead of generic value propositions, focus on their unique situation.
Protect Your Sender Reputation
Your sender reputation is like your credit score for email. Here’s how to maintain it:
Implement Email Authentication Set up SPF, DKIM, and DMARC records to verify you’re a legitimate sender.
Maintain Consistent Sending Volume Avoid sudden spikes or drops in email volume that can trigger spam filters.
Monitor Engagement Closely ISPs closely monitor engagement metrics, including opens, clicks, and replies. High engagement signals trustworthiness.
Use Human Names Emails from “Sarah at [Company]” typically perform better than generic company addresses.
Keep Your Email List Clean
A clean list is essential for strong email open rates:
Regular List Hygiene Email lists naturally decay, with approximately 25.74% of addresses becoming invalid annually. Clean your lists every 4-6 months.
Remove Inactive Contacts If someone hasn’t engaged with your emails in 6+ months, consider removing them to protect your overall engagement metrics.
Never Buy Lists Purchased lists often contain spam traps and uninterested recipients that can destroy your sender reputation.
💡 Pro Tip: Quality over quantity wins every time.
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Perfect Your Timing
When you send emails can significantly impact your open rate:
Best Days to Send Across industries, Wednesday and Tuesday performed best when it came to open rates. However, this varies by industry and audience.
Worst Days to Send Saturday and Sunday have the lowest open and click-through rates. Monday, Thursday, and Friday also often underperform.
Test Your Audience The most effective approach is A/B testing different send times to see what works for your specific prospects.
Optimize for Mobile
55% of emails are opened on mobile devices, making mobile optimization crucial:
Responsive Design Ensure emails look good on any screen size.
Concise Content Keep text brief and use large, tappable CTA buttons.
Readable Fonts Use clear fonts that are easy to read on small screens.
A/B Testing: Your Secret Weapon
Don’t guess – test! A/B testing allows you to optimize every element of your emails:
Elements to Test:
- Subject lines (wording, length, personalization)
- Sender names
- Email copy
- Send times
- CTA text and design
Companies that consistently A/B test every email often see significantly higher returns, with some reporting up to 37% greater ROI.
Email Open Rates Average for Various Industries
Understanding industry benchmarks helps you gauge your performance and set realistic goals. Here’s what good email open rates look like across different sectors in 2025:
Overall Industry Benchmarks
The average email open rate across all industries is 42.35%, but this varies significantly by sector. Email open rates by industry range from 22.57% to 59.70%.
Top-Performing Industries
Religion: 59.70% The industry with the highest email open rate was religion, which had an open rate of 59.70%
- High engagement due to passionate, mission-aligned audiences
- Content often contains useful information like event times
Hobbies: 53.33% This was followed by hobbies (53.33%)
- People enjoy reading about their personal interests
- High emotional connection to content
Non-profit: 53.21% travel and non-profit (53.21%)
- Mission-driven content resonates strongly
- Subscribers are typically highly engaged with the cause
B2B & Sales-Relevant Industries
For BDRs and AEs, these benchmarks are most relevant:
B2B Services: 39.48% The average open rate for B2B Services is around 39.48%
SaaS: 38.14% The average open rate for the SaaS industry is 38.14%
Technology Services: 26.80% Technology Services has an average open rate of 26.80%
Business + Finance: 31.35% Business + Finance sector averages 31.35%
What These Numbers Mean for You
Above 30% = Solid Performance You’re doing well and meeting industry standards.
35-40% = Strong Performance Your strategy is working effectively.
45%+ = Exceptional Performance You’ve likely achieved strong audience loyalty and highly targeted messaging.
Below 25% = Needs Improvement Time to revisit your strategy, list quality, and deliverability.
Industry Comparison Table
Industry | Average Open Rate | Performance Level |
Religion | 59.70% | Exceptional |
Hobbies | 53.33% | Exceptional |
Non-profit | 53.21% | Exceptional |
B2B Services | 39.48% | Strong |
SaaS | 38.14% | Strong |
Retail | 38.58% | Strong |
Education | 39.50% | Strong |
Business + Finance | 31.35% | Solid |
Technology Services | 26.80% | Needs Improvement |
Travel & Transportation | 22.57% | Needs Improvement |
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Understanding Context is Key
Remember, context is crucial when evaluating open rates. A B2B SaaS company might find a 25% open rate to be a significant win within their sector, especially for cold outreach.
The wide variation across industries highlights that you should benchmark against companies similar to yours, not just the overall average. Factors that influence industry performance include:
- Audience expectations (nonprofits vs. retail)
- Email frequency (daily vs. weekly)
- Content type (newsletters vs. promotional)
- Relationship stage (cold vs. warm prospects)
Conclusion
Getting good email open rates in 2025 requires a strategic, multi-faceted approach. While the average email open rate across industries is 42.35%, your success depends on understanding your specific industry benchmarks and continuously optimizing your approach.
Key takeaways for BDRs and AEs:
✅ Focus on quality over quantity – Clean, verified email lists outperform large, unverified ones every time
✅ Master personalization – Go beyond names to reference specific company achievements, pain points, and relevant context
✅ Optimize subject lines – Keep them short, curious, and personally relevant
✅ Monitor sender reputation – Consistent engagement protects your deliverability
✅ Adapt to privacy changes – With Apple Mail Privacy Protection affecting tracking, focus on clicks and conversions alongside open rates
✅ Test continuously – A/B test subject lines, send times, and content to optimize performance
Remember, email open rates are just the beginning. While a good email open rate gets you noticed, it’s the quality of your message and the value you provide that converts prospects into meetings and deals.
The landscape is evolving, but email remains one of the most effective channels for B2B outreach. By focusing on building genuine relationships, providing real value, and maintaining excellent list hygiene, you’ll achieve consistently strong open rates that translate into pipeline growth.
Ready to boost your email open rates and fill your pipeline with qualified prospects? Start by focusing on the fundamentals: verified email addresses, compelling subject lines, and personalized content that resonates with your ideal customers.
FAQ
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